Our customer service team is available to help with any problems. You can reach them via the 'Contact Us' page on our website.

We recommend checking the troubleshooting section of the user manual for the solution to common issues. If the problem persists, please contact our customer service team for further assistance.

Regular maintenance is key to extend the lifespan of your treadmill. Keep it clean, lubricate the belt as per the user manual, and ensure the treadmill is not overloaded. If any repair is needed, contact our service team immediately to avoid further damage.

One of the best things about LICHICO treadmills is that they are delivered fully assembled! No need to worry about complicated assembly instructions. Simply unbox, plug in, and you're ready to start your fitness journey!