Our FAQ is designed to address common questions. If you are unable to find a solution here, please contact us via Email or WhatsApp.

1.What Is LICHICO?

2.What Makes LICHICO Products Unique?

3.Where Are LICHICO Products Manufactured?

4. What Is The Technology Behind LICHICO Products?

5. Where Can I Buy LICHICO Products?

6. How Do I Maintain My LICHICO Treadmill?

7. What If I Encounter A Problem With My LICHICO Treadmill?

8. How Does LICHICO Contribute To Sustainable Practices?

9. Can I Become A Distributor Of LICHICO Products?

10. What Should I Do If My LICHICO Treadmill Is Not Working?

11. Can I Return A LICHICO Product If I'm Not Satisfied With It? 

12. How Can I Extend The Life Of My LICHICO Treadmill?

13. How Do I Assemble My LICHICO Treadmill?

14. What Are The Delivery Charges For LICHICO Products?

15. What Is The Warranty Policy For LICHICO Products? 

1.What is LICHICO?

LICHICO is a premier fitness brand that specializes in crafting state-of-the-art treadmills. Our products are developed by Unitop, China's largest treadmill factory, ensuring the highest quality and innovative features.

2.What makes LICHICO products unique?

LICHICO products are the culmination of revolutionary technology and human-centered design. We use advanced technologies, like the EMI system for cooperative training, and are always pushing boundaries with innovations, as evidenced by our 158 invention patents as of 2023.

3.Where are LICHICO products manufactured?

3.All LICHICO products are manufactured at our state-of-the-art, fully automated 250-acre factory in China by Unitop. This facility can produce up to 5 million units of sports equipment annually.

4. What is the technology behind LICHICO products?

Our products, including our intelligent U-Trainer, leverage artificial intelligence and electromagnetic technology, setting new standards in the fitness industry.

5. Where can I buy LICHICO products?

5.LICHICO products are available for purchase on our official website, and we're also available on Amazon for your convenience.

6. How do I maintain my LICHICO treadmill?

6. For maintenance guidelines and best practices, please refer to the user manual that comes with your LICHICO treadmill.

7. What if I encounter a problem with my LICHICO treadmill?

Our customer service team is available to help with any problems. You can reach them via the 'Contact Us' page on our website.

8. How does LICHICO contribute to sustainable practices?

At LICHICO, we take sustainability seriously. We follow eco-friendly manufacturing processes and aim to reduce our carbon footprint without compromising product quality.

9. Can I become a distributor of LICHICO products?

Yes, we are open to partnerships with distributors globally. Please contact us for more information.

10. What should I do if my LICHICO treadmill is not working?

We recommend checking the troubleshooting section of the user manual for the solution to common issues. If the problem persists, please contact our customer service team for further assistance.

11. Can I return a LICHICO product if I'm not satisfied with it? 

We strive for 100% customer satisfaction. If you're not completely happy with your purchase, you can return it within 30 days of receipt. Please refer to our Return Policy on our website for detailed instructions.

12. How can I extend the life of my LICHICO treadmill?

Regular maintenance is key to extend the lifespan of your treadmill. Keep it clean, lubricate the belt as per the user manual, and ensure the treadmill is not overloaded. If any repair is needed, contact our service team immediately to avoid further damage.

13. How do I assemble my LICHICO treadmill?

One of the best things about LICHICO treadmills is that they are delivered fully assembled! No need to worry about complicated assembly instructions. Simply unbox, plug in, and you're ready to start your fitness journey!

14. What are the delivery charges for LICHICO products?

14.We're delighted to offer free delivery on all YRUN products within the United States. After you place an order, your treadmill will be shipped and should arrive at your door within 7-14 days.

15. What is the warranty policy for LICHICO products? 

At LICHICO, we stand behind the quality of our products. That's why we offer a 2-year warranty on the motor and a 5-year warranty on the treadmill frame. This is to ensure that you have the best experience with our products. If you ever encounter a problem, please don't hesitate to contact our customer service team.

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