REFUNDS, RETURNS, AND EXCHANGES
Return Policy: Lichico Fitness
Lichico Fitness allows returns for store credit or product exchange if you change your mind, provided the item is:
- Returned within 14 days of receiving the order;
- As new, unused, unworn, unopened, with all original packaging and tags intact (including unbroken package seals, if applicable);
- In resalable condition and undamaged.
We cannot accept change-of-mind returns on items in sealed packages or boxes if the seals are damaged or broken. You are responsible for the cost and risk of returning goods, including return shipping. If Lichico Fitness does not receive the item, you will not be eligible for a credit or exchange. A product exchange, refund, or store credit (at our discretion) will be provided only when the returned product is received and meets the above requirements. If the returned item does not comply with this policy, you will be responsible for the cost of having the goods returned to your nominated address.
Incorrect or Faulty Goods
Our quality control teams inspect all deliveries to ensure products meet our high standards. If you receive a faulty, damaged, or incorrect product, please contact us to arrange a return and a refund or exchange. The return must be received by Lichico Fitness within 30 days.