All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Potential delays due to Lockdown, Covid-19 policies or a high volume of orders or postal service problems that are outside of your control.
IN-STORE PICKUPWe are currently not provide in-store pick up, for any inquiry, please contact us.
INTERNATIONAL SHIPPINGWe are currently not offering international shipping. Contact us for more information.
HOW DO I CHECK THE STATUS OF MY ORDER?When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
SHIPPING TO P.O. BOXESDue to the dimension of product, we are not offering P.O. Boxes delivery
Lichico Fitness will allow a return for store credit or exchange of the product if you have changed your mind, provided that the item in question is:
Returned within 14 days of receiving the order.
As new and not used, worn, or opened, with all original packaging and tags intact (including any unbroken package seals).
In a resalable condition and not damaged in any way.
We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Lichico Fitness, you will not be eligible for a credit or exchange. You may be provided with a product exchange, refund, or store credit (at our discretion) only when the returned product is received, and it complies with the requirements outlined above. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
INCORRECT OR FAULTY GOODS:
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged, or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by Lichico Fitness within 30 days.