All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Potential delays due to Lockdown,Covid-19 policies or a high volume of orders or postal service problems that are outside of your control.

IN-STORE PICKUP

We are currently not provide in-store pick up, for any inquiry, please contact us.

INTERNATIONAL SHIPPING

We are currently not offering international shipping. Contact us for more information.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at service@yrun-itop.com with your name and order number, and we will look into it for you.

SHIPPING TO P.O. BOXES

Due to the dimension of product, we are not offering P.O. Boxes delivery

Below you will find the warranty information for all products. Lichico Fitness warrants all products to be free from defects in materials and manufacture for the warranty periods set forth below. The warranty periods commence on the invoice date of the original purchase. This warranty applies only against defects discovered within the warranty period and extends only to the original purchaser of the product. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period only. To claim under this warranty, the buyer must notify Lichico Fitness within 30 days after the date of discovery of any non-conformity and make the affected product available for inspection by Lichico Fitness or its service representative.

For all the products sold by Lichico Fitness:

Electronics: 2 year

Other parts: 5 Years

We offer free lifetime exchange for all the parts of our equipment. Notes: We offer one bottle of treadmill lubricant for all the treadmills."

Lichico Fitness will allow a return for store credit or exchange of the product if you have changed your mind, provided that the item in question is: Returned within 14 days of receiving the order. As new and not used, worn, or opened, with all original packaging and tags intact (including any unbroken package seals). In a resalable condition and not damaged in any way. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Lichico Fitness, you will not be eligible for a credit or exchange. You may be provided with a product exchange, refund, or store credit (at our discretion) only when the returned product is received, and it complies with the requirements outlined above. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address. INCORRECT OR FAULTY GOODS: Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged, or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by Lichico Fitness within 30 days.